Razer Ordered to Pay $1.1m by FTC for Zephyr Mask Refunds

Business

30 April 2024 18:19

According to recent reports, Razer has been ordered by the Federal Trade Commission (FTC) to pay over $1.1m to settle allegations for Zephyr masks. Despite marketing the product as N95-grade, the company failed to obtain proper certification, which alerted the FTC. The Zephyr, with RGB lighting, was launched during the pandemic, and later the company released a Pro version of Zephyr.

The FTC revealed Razer never submitted the masks for testing to the FDA or NIOSH for official certification. Consequently, Razer's claim of N95-grade effectiveness was deemed unsubstantiated. The company eventually removed all references to "N95-grade" from its marketing materials in response to consumer backlash.

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As part of the settlement, Razer must relinquish its earnings from Zephyr sales, totaling $1.1m, to the FTC for consumer refunds.

Samuel Levine, Director of the FTC’s Bureau of Consumer Protection stated “These businesses falsely claimed, in the midst of a global pandemic, that their face mask was the equivalent of an N95 certified respirator."

Tags: Razer

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